In any case, the STAY team ensures that your guests will be greeted with a warm welcome, no matter at what time of day they arrive at the property. It’s something we always strive to do and one of the reasons we get great reviews and sets us apart from the competition!
However, in some rare cases where for any reason we cannot be present during the guest’s arrival, we use special lock-boxes to store the keys so that the visitor can enter the house without coming into contact with any of our team. This method (self-check-in) also helps to highlight your property, as many visitors want it as a basic choice before booking a house. Of course, we make sure that visitors fully understand the rules and we meet them when they leave the property to check the condition of the property.
In any case, the team of STAY can and is 24 hours a day next to any visitor who needs anything during their stay!