In general, we take over the full communication and reply to any questions that potential guests might have on your behalf. The only exception is when the property owner chooses the 10% package, in that case, we will be responsible for the initial communication, but we will continue communicating with them during their stay to make sure that everything is ok.

It has been observed that most of the time, visitors feel more comfortable communicating with our company’s respective manager who is responsible for the specific property. By contacting STAY, visitors are assured of being supported by our professional personnel, where they can freely ask whatever they wish any time of the day, and remain calm that their booking and stay at your premises is managed by a professional company at the standards that the sharing economy community has set.